Privacy Policy
Last updated: 17 September 2026
What we collect
| Data | Why | Kept for |
| Company name, contact name, email, phone (signup) | To create and serve your workspace, invoice and support you | Life of the account + statutory records period |
| Payment reference (UTR) and any payment screenshot you upload | To verify your UPI payment and settle disputes | Until reconciliation is closed (we delete screenshots with the account) |
| Order, renewal and refund history | Accounting, tax and support | As required by tax law |
| Signup IP address and per-IP request counts | Abuse and fraud prevention (rate limiting) | Held in memory; only written to order records |
| Your workspace data, chats, memory and uploaded knowledge | To run your agents | Until you delete it or the account is closed |
We do not sell your data and we do not use your workspace content to train models.
Who processes it
- Infrastructure: the servers on which your workspace runs (our data-centre provider).
- Email: our transactional email provider, used to send credentials, invoices and notices.
- Model providers: prompts you send to an agent are forwarded to the model provider configured for
your workspace (for example OpenAI, Anthropic, DeepSeek or a local model). Their handling is governed by
their terms; if you select a local model, no data leaves the box.
- Messaging channels: if you connect Telegram, WhatsApp, Gmail or Slack, messages pass through
those providers under their own policies.
Your controls
- Access and correction: ask us and we will correct account details.
- Export: ask for a full export at any time — you receive a verified archive of your workspace
database, agents, memory and configuration before anything is deleted.
- Deletion: ask us to close the account. We take a final export, hand it to you (or hold it on your
instruction), then erase the workspace and its agents. Some records (invoices) are retained because tax
law requires it.
- Marketing: we only email you about your service and its billing.
Security
Passwords are generated per workspace and delivered only to the address on the order. Payment screenshots
are stored on the server and served only to an authenticated operator holding the console token. Backups and
exports are integrity-checked. If a breach affects your data we will tell you without undue delay.
Children
The service is sold to businesses and is not directed at anyone under 18.
Contact
Grievance officer / data requests: raswiniyer@gmail.com
Template notice: this policy reflects how the platform is actually built (see the export and
deletion behaviour described above) but should be reviewed by a lawyer before commercial reliance.